Order Tracking

Track Your Order Status.

Enter your order number and email address
to view the latest shipping and delivery updates.

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Find an order.

Enter your order details below
to check fulfillment and shipping status.

Please use the same email address
associated with your order.

Order Details

Items included in your order.

Shipping Status

Track fulfillment and delivery progress.

Tracking Information

Carrier updates and tracking links.

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Most issues are caused by
an incorrect email address
or order number.

Use the billing email from checkout. A different email will not return the order.

Enter only the number, without the # symbol or extra spaces.

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Order Confirmed

Your order has been received and is being prepared.

Processing

Items are inspected, packed, and prepared for shipment.

Shipped

Tracking information becomes available once your package is dispatched.

Delivered

Your package arrives at its destination.

While You Wait

Learn how to care for crystal, wooden, and herbal bead jewelry.

Estimated delivery times, shipping methods, and policies.

Need assistance? Our team is here to help.