Privacy Policy
How Spatial Flow collects, uses, and protects information when you visit our website, place an order, or contact us.
We use order details to prepare purchases, arrange delivery, provide support, and maintain order records.
We may use your email or contact details to respond to questions, send order updates, or provide customer support.
We do not sell your personal information to advertisers.
Information We Collect
We may collect information you provide when you place an order, create a customer record, contact us, subscribe to updates, or use forms on this website. This may include your name, email address, billing address, shipping address, phone number, order details, and messages you send to us.
How We Use Your Information
We use your information to process orders, arrange delivery, provide customer support, respond to inquiries, manage refunds or returns, improve the website experience, and maintain business records.
Payments
Payments are processed through the payment methods enabled on this website. We do not intentionally store full payment card details on our website. Payment information may be handled by third-party payment providers according to their own security and privacy practices.
Shipping & Fulfillment
We may share necessary order and delivery information with shipping carriers, fulfillment partners, or service providers in order to prepare and deliver your order.
Cookies & Website Data
This website may use cookies and similar technologies to support cart functionality, checkout, website performance, analytics, security, and user experience. You may adjust cookie settings through your browser where available.
Email & Communications
If you contact us or choose to receive updates, we may use your email address to respond or send relevant information. You can contact us if you no longer wish to receive optional communications.
Third-Party Services
We may use third-party services for website hosting, analytics, payment processing, shipping, email delivery, security, or customer support. These providers may process information only as needed to provide their services.
Data Retention
We keep information only for as long as reasonably needed for order processing, customer support, legal, tax, accounting, security, and business record purposes.
Your Choices
You may contact us to request access, correction, or deletion of personal information where applicable. Some information may need to be retained for legal, tax, fraud prevention, or order record purposes.
Children’s Privacy
This website is not intended for children. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on this page.
Contact
If you have questions about this Privacy Policy, please contact us through our Contact page.
Questions about privacy?
Contact us if you need help understanding how your order, contact, or website information is handled.